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Technology

Apple FileTrac
We handle our daily and catastrophe property claims on Apple FileTrac by OnLine Reporting.

FileTrac™ Claims Management Software allows Apple Adjusters to streamline our workflow while increasing both productivity and accountability. FileTrac™ is an entirely web-based system developed with extensive real-world input from Office Managers and Presidents of Adjustment companies. FileTrac™ allows you to manage every aspect of a claim from assignment through to final archiving. Easily handle claim data entry, report & photo uploads, internal & client communications, adjuster time & expense logs, adjuster payouts and invoicing all in one integrated system. Top it off with extensive custom reporting capabilities and FileTrac™ stands alone as an easy-to-use yet fully comprehensive system.
Apple FileHandler
We handle our TPA and Daily Casualty Claims on Apple FileHandler by JW Software. Cutting- edge claims handling technology complements our strong claims management philosophy.

Apple FileHandler is a simple to use .NET, Browser-Based product. This means FileHandler provides adjusters, supervisors, managers and other authorized users real time data through Microsoft Internet Explorer Browsers.

Just a few of the benefits of the Apple FileHandler claims system:
  • 24 hour access to real time data on claim notes, reserves, payments, documents, images 7 days a week, 365 days a year
  • Customized business rules that improve the management and help reduce the cost of resolving claims
  • 24/7 claim reporting
  • Instant claim assignment and confirmation
  • Navigating the system effectively is as easy as navigating an email account
  • Loss run data available in real time 365 days a year
  • Our web servers are hosted out of state providing redundant and secure uptime service.

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