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Technology

Apple FileHandler
We handle our TPA and Daily Casualty Claims on Apple FileHandler by JW Software. Cutting- edge claims handling technology complements our strong claims management philosophy.

Apple FileHandler is a simple to use .NET, Browser-Based product. This means FileHandler provides adjusters, supervisors, managers and other authorized users real time data through Microsoft Internet Explorer Browsers.

Just a few of the benefits of the Apple FileHandler claims system:
  • 24 hour access to real time data on claim notes, reserves, payments, documents, images 7 days a week, 365 days a year
  • Customized business rules that improve the management and help reduce the cost of resolving claims
  • 24/7 claim reporting
  • Instant claim assignment and confirmation
  • Navigating the system effectively is as easy as navigating an email account
  • Loss run data available in real time 365 days a year
  • Our web servers are hosted out of state providing redundant and secure uptime service.

Apple FileTrac
We handle our daily and catastrophe property claims on Apple FileTrac by OnLine Reporting.

FileTrac™ Claims Management Software allows Apple Adjusters to streamline our workflow while increasing both productivity and accountability. FileTrac™ is an entirely web-based system developed with extensive real-world input from Office Managers and Presidents of Adjustment companies. FileTrac™ allows you to manage every aspect of a claim from assignment through to final archiving. Easily handle claim data entry, report & photo uploads, internal & client communications, adjuster time & expense logs, adjuster payouts and invoicing all in one integrated system. Top it off with extensive custom reporting capabilities and FileTrac™ stands alone as an easy-to-use yet fully comprehensive system.
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